Terms & Conditions
Welcome to the website of All Connect Plumbing, LLC. These Terms & Conditions govern your use of our website, plumbing services, service requests, appointments, communications, and related services.
Effective Date: May 6, 2026
1. General Terms
This website (the "Site") is owned and operated by All Connect Plumbing, LLC ("Company," "we," or "us"). By using the Site, you agree to be bound by these Terms & Conditions and to use the Site in accordance with these Terms, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from All Connect Plumbing, LLC.
Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms & Conditions.
We reserve the right to change these Terms & Conditions or to impose new conditions on the use of the Site from time to time, in which case we will post the revised Terms & Conditions on this website. By continuing to use the Site after we post any such changes, you accept the Terms & Conditions, as modified.
2. Eligibility
All Connect Plumbing, LLC's services are intended for individuals who are at least 18 years old, unless otherwise permitted by applicable law. By using this website or requesting plumbing services, you confirm that:
- you are at least 18 years old or are otherwise legally authorized to enter into an agreement for services
- the information you provide is accurate and complete
- you understand that plumbing services may involve work on water, drainage, sewer, gas, fixtures, pipes, appliances, and other plumbing systems
- you understand that plumbing work may involve inherent risks and potential property impacts
3. Plumbing Services & Assumption of Risk
All Connect Plumbing, LLC may provide plumbing-related services including, but not limited to:
- plumbing repairs
- plumbing installations
- leak detection and repair
- drain cleaning
- water heater services
- fixture installation and repair
- sewer and drain services
- pipe repair and replacement
- emergency plumbing services
- maintenance and troubleshooting
- other residential or commercial plumbing services
By requesting or authorizing plumbing services, you acknowledge that:
- existing plumbing conditions may be concealed or unknown before work begins
- accessing plumbing systems may require removal or disturbance of walls, flooring, cabinets, ceilings, fixtures, landscaping, or other property
- pre-existing damage, deterioration, code violations, improper installations, or hidden conditions may be discovered during service
- repairs to one component may reveal additional problems requiring separate work
- water damage or other property damage may occur as a result of existing conditions, plumbing failures, or circumstances beyond our reasonable control
- certain repairs may require additional parts, labor, permits, inspections, or specialized services
- third-party contractors, utilities, municipalities, manufacturers, or other parties may be involved in certain projects
Plumbing work may involve water, pressurized systems, electrical components, gas lines, sewage, structural components, confined spaces, tools, equipment, and other potentially hazardous conditions.
You agree to provide our technicians with safe and reasonable access to the areas requiring service and to disclose any known hazards or relevant conditions.
4. Customer Responsibility & Conduct
Customers are expected to:
- provide accurate information regarding the requested service
- provide safe and reasonable access to the property and plumbing systems
- disclose known plumbing problems, hazards, prior repairs, or relevant property conditions
- secure pets and other animals when reasonably necessary
- follow reasonable safety instructions provided by our technicians
- treat technicians, employees, contractors, and representatives respectfully
We reserve the right to refuse, suspend, or terminate service when conditions or customer conduct:
- create safety concerns
- threaten or endanger our employees or contractors
- involve harassment, abuse, threats, or violence
- create unreasonable working conditions
- involve unlawful activity
- prevent our technicians from safely performing the requested work
No refund or credit is guaranteed when service is discontinued due to customer misconduct or unsafe conditions.
5. Service Requests, Estimates & Payments
A service request does not necessarily constitute acceptance of a contract for a specific scope of work.
Pricing, estimates, schedules, availability, parts, labor requirements, and scope of work may vary depending on the conditions discovered at the property.
All Connect Plumbing, LLC reserves the right to:
- inspect plumbing conditions before determining the final scope of work
- provide estimates or proposals for requested services
- revise estimates when previously unknown conditions are discovered
- require customer authorization before performing additional work
- require deposits or payment arrangements for certain services
- refuse service at our discretion, subject to applicable law
- require payment for completed services and authorized work
Unless otherwise stated in a written estimate, proposal, invoice, or service agreement, estimates may not include concealed conditions, additional materials, permits, inspections, restoration work, or unrelated repairs.
6. Cancellation, Rescheduling & Refund Policy
Because plumbing appointments may require scheduling technicians, vehicles, equipment, materials, and other resources, cancellation and rescheduling policies may apply.
- we will make reasonable efforts to accommodate the request
- applicable cancellation or service fees may apply where permitted by law and disclosed to the customer
- deposits for specially ordered materials or committed services may be non-refundable
- refunds, when applicable, will be processed according to the applicable invoice, proposal, service agreement, or payment terms
If a customer cancels or reschedules a service appointment:
If All Connect Plumbing, LLC must cancel or significantly modify an appointment due to emergencies, weather, supply issues, staffing, unsafe conditions, or circumstances beyond our reasonable control, we will make reasonable efforts to communicate the change and reschedule the service when possible.
7. Parts, Materials & Product Availability
Plumbing services may require parts, fixtures, equipment, or other materials.
All materials are subject to availability. We reserve the right to:
- substitute comparable materials when necessary
- adjust scheduling due to supply availability
- discontinue or replace products
- require customer approval for material substitutions or additional costs when applicable
Manufacturer warranties, when available, are subject to the manufacturer's terms and conditions.
8. Workmanship & Service Limitations
All Connect Plumbing, LLC will perform authorized plumbing services in a professional manner consistent with applicable requirements and the agreed scope of work.
Unless expressly stated in writing, we do not guarantee that a plumbing repair will prevent future problems caused by unrelated, pre-existing, deteriorated, or concealed conditions.
For example, clearing a drain does not guarantee that the underlying pipe system will remain free from future blockage, and repairing one leak does not guarantee that other aging plumbing components will not subsequently fail.
Any workmanship warranty provided by All Connect Plumbing, LLC will be governed by the specific terms communicated in writing for the applicable service.
9. Media & Property Documentation
For purposes of documenting plumbing conditions, completed work, repairs, estimates, or service records, All Connect Plumbing, LLC may take photographs or videos of plumbing systems and affected property areas.
Such documentation may be used for:
- service records
- estimates and proposals
- insurance or warranty documentation
- quality assurance
- internal training
- dispute resolution
- legal or regulatory purposes
We will make reasonable efforts to avoid capturing unnecessary personal information or unrelated areas of a customer's property. Any promotional use of identifiable customer property, photographs, or testimonials will be subject to applicable permissions and laws.
10. Intellectual Property Rights
Our Limited License to You
This Site and all materials available on the Site are the property of All Connect Plumbing, LLC and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal, non-commercial use.
- You may not use the Site or materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us.
- Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. However, you may download and/or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.
Your License to Us
By posting or submitting material, including comments, reviews, testimonials, photographs, or other content to us through the Site or other digital venues, you represent that you own the material or have obtained the necessary permissions.
- To the extent permitted by law, you grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, distribute, and publicly display such material for legitimate business purposes.
11. Third-Party Contractors, Suppliers & Services
All Connect Plumbing, LLC may work with third-party suppliers, manufacturers, subcontractors, utility providers, municipalities, or other service providers when appropriate.
- third-party supplier delays
- manufacturer defects
- utility interruptions
- municipal requirements or delays
- third-party contractor conduct
- products or services outside our control
- external websites or links
We are not responsible for:
Third-party services may be subject to their own terms, warranties, and policies.
12. Website Use
You agree not to:
- misuse the website
- attempt unauthorized access
- interfere with Site functionality
- submit false or misleading information
- use the Site for unlawful purposes
- introduce malicious code or harmful technology
- interfere with the security or operation of the Site
We reserve the right to suspend or restrict access to the Site at our discretion.
13. Disclaimers
Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites or the information, products, or services offered on or through those sites.
The information, products, and services offered on or through the Site are provided "as is" and, to the fullest extent permitted by applicable law, without warranties of any kind, either express or implied.
We disclaim implied warranties, including warranties of merchantability and fitness for a particular purpose, except where such disclaimers are prohibited by applicable law.
Nothing in these Terms is intended to waive any rights or protections that cannot legally be waived.
14. Limitation of Liability
To the maximum extent permitted by applicable law, All Connect Plumbing, LLC and its owners, employees, contractors, agents, affiliates, and representatives shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the Site or services, except to the extent such liability cannot legally be excluded.
Customers remain responsible for protecting personal property and belongings in areas where plumbing work is being performed.
All Connect Plumbing, LLC is not responsible for damage caused by pre-existing conditions, concealed defects, deterioration, improper prior work, unauthorized modifications, or conditions outside our reasonable control, except where otherwise required by law.
15. Online Commerce
Certain sections of the Site may allow you to request or purchase products and services.
We reserve the right to correct errors in pricing, descriptions, availability, or other information and to cancel or refuse orders where permitted by law.
If you make a purchase through a third-party vendor linked through the Site, your transaction may be subject to that vendor's terms and policies.
Your participation in any dealings with third-party vendors is solely between you and the third party. All Connect Plumbing, LLC shall not be responsible for losses or damages incurred as a result of such dealings, except where prohibited by law.
16. Registration & Passwords
To access certain features of the Site, you may be required to register and create an account.
You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.
If you suspect unauthorized use of your account, notify us immediately at casey@allconnectplumbing.com.
17. Termination
We reserve the right to terminate or suspend your access to the Site, without notice, if we determine that you have violated these Terms & Conditions or engaged in conduct that we deem inappropriate or unlawful.
Upon termination, you must cease all use of the Site and any content obtained from it.
18. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to conflict-of-law principles.
Any dispute arising under these Terms shall be resolved in accordance with applicable Nevada law and in a court or other forum having appropriate jurisdiction, unless otherwise required by a separate written agreement or applicable law.
19. SMS Messaging Terms & Compliance
Program Description
This messaging program sends appointment confirmations, reminders, scheduling updates, service notifications, and customer support messages to customers who have requested services from All Connect Plumbing, LLC through our website, scheduling forms, or other customer communication channels and have explicitly opted in to receive SMS notifications. Opt-in may be collected through web forms or other methods with appropriate consent for SMS communications.
- service appointment confirmations
- appointment reminders
- scheduling and rescheduling updates
- technician arrival or service notifications
- customer support communications
- other transactional service-related messages
Cancellation Instructions
You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up again through an available opt-in process.
Support Information
If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or contact:
Carrier Liability
Carriers are not liable for delayed or undelivered messages.
Message & Data Rates
Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service requests, appointment schedule, and interactions with All Connect Plumbing, LLC. For questions about your text or data plan, contact your wireless provider.
Supported Carriers
Our SMS program is intended to work with major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, and other participating regional carriers. Carrier participation and availability may vary.
Age Restriction
You must be 18 years or older to participate in our SMS program, unless otherwise permitted by applicable law.
Privacy Policy
For privacy-related inquiries, please refer to our Privacy Policy available on this website.
Compliance
We comply with applicable laws and regulations regarding SMS communications, including the Telephone Consumer Protection Act (TCPA) and applicable industry guidelines.
20. Changes to Terms & Conditions
We may update these Terms & Conditions from time to time. The latest version will always be available on our website with the applicable effective date.
Your continued use of the Site or services after changes are posted constitutes acceptance of the revised Terms & Conditions, to the extent permitted by applicable law.
21. Contact
For any questions regarding these Terms & Conditions, please contact us at:
All Connect Plumbing, LLC
5125 Emery Dr, Reno, Nevada 89506-7834
Contact Person: Casey Zimmerman
+1 775-399-4460casey@allconnectplumbing.comBy using our website or requesting our services, you acknowledge that you have read and agree to these Terms & Conditions.